06 Nov 08 Forum

Hi, 

My VortexBox Appliance is running the current version and had been working for a few days without any problem or change.  Now, when I  access the home VortexBox screen, all the icons on the left side function, except the main one, which I believe is the squeezeboxserver (URL http://192.168.0.170 on my system).  I receive

Internet Explorer cannot display the webpage

I used the SSH interface to poke around for status and found the information below.  It indicates that squeezeboxserver is dead.  I tried to start it, and received more diagnostics, also below.

The session log below shows things I think are problems, but I have no idea what to do next.  I emboldened the areas I think are important.

I have tried power cycle at the VBA, Restart SC, Power Down, & Reboot on the System Configuration screen.  There has been no change and I cannot play music.

Please advise me what to do next.

#####

login as: root

root@vortexbox's password:

Last login: Thu Oct  8 13:34:48 2009 from 192.168.0.7

[vortexbox.localdomain ~]# service –status-all

acpid (pid  1063) is running…

atalkd (pid 1609) is running…

atd (pid  1652) is running…

auditd is stopped

Avahi daemon is running

cpuspeed is stopped

crond (pid  1594) is running…

cupsd is stopped

dnsmasq is stopped

hald (pid 1071) is running…

httpd (pid  1575) is running…

ip6tables: Firewall is not running.

Table: filter

Chain INPUT (policy ACCEPT)

num  target     prot opt source               destination

Chain FORWARD (policy ACCEPT)

num  target     prot opt source               destination

Chain OUTPUT (policy ACCEPT)

num  target     prot opt source               destination

irattach is stopped

irqbalance is stopped

mdadm is stopped

dbus-daemon (pid 1032) is running…

mt-daapd (pid  1661) is running…

multipathd is stopped

mysqld (pid 1465) is running…

netconsole module not loaded

netplugd is stopped

Configured devices:

lo eth0

Currently active devices:

lo eth0

NetworkManager (pid  1207) is running…

rpc.mountd (pid 1335) is running…

nfsd (pid 1332 1331 1330 1329 1328 1327 1326 1325) is running…

rpc.rquotad (pid 1320) is running…

rpc.statd (pid  1224) is running…

nmbd (pid  1630) is running…

nscd is stopped

ntpd (pid  1289) is running…

pcscd is stopped

portreserve (pid  959) is running…

master is stopped

Process accounting is disabled.

rdisc is stopped

rpcbind (pid 987) is running…

rpc.idmapd (pid 1259) is running…

rsyslogd (pid 966) is running…

saslauthd is stopped

smartd is stopped

smbd (pid  1640) is running…

squeezeboxserver dead but subsys locked

squeezeslave ( pid  1758   ) is running…

openssh-daemon (pid  1273) is running…

ushare (pid 1700) is running…

vortexbox (pid 1780) is running…

Usage: vortexbox-firstboot {start}

winbindd is stopped

wpa_supplicant (pid 1211) is running…

xinetd (pid  1281) is running…

ypbind is stopped

[vortexbox.localdomain ~]#

 # # # # # # # 

[vortexbox.localdomain ~]# service squeezeboxserver start

Starting Squeezebox Server: [09-10-08 14:27:25.1443] main::init (320) Starting Squeezebox Server (v7.4.0, r28672, Mon Sep 28 17:49:55 PDT 2009) perl 5.010000

[09-10-08 14:27:25.3455] Slim::Schema::Storage::throw_exception (82) Error: DBI Connection failed: DBI connect('hostname=127.0.0.1;port=9092;database=slimserver','slimserver',…) failed: Can't connect to MySQL server on '127.0.0.1' (111) at /usr/share/squeezeboxserver/CPAN/DBIx/Class/Storage/DBI.pm line 950

[09-10-08 14:27:25.3479] Slim::Schema::Storage::throw_exception (82) Backtrace:

   frame 0: Slim::Utils::Log::logBacktrace (/usr/lib/perl5/vendor_perl/Slim/Schema/Storage.pm line 82)

   frame 1: Slim::Schema::Storage::throw_exception (/usr/share/squeezeboxserver/CPAN/DBIx/Class/Storage/DBI.pm line 972)

   frame 2: DBIx::Class::Storage::DBI::_connect (/usr/share/squeezeboxserver/CPAN/DBIx/Class/Storage/DBI.pm line 814)

   frame 3: DBIx::Class::Storage::DBI::_populate_dbh (/usr/share/squeezeboxserver/CPAN/DBIx/Class/Storage/DBI.pm line 753)

   frame 4: DBIx::Class::Storage::DBI::ensure_connected (/usr/lib/perl5/vendor_perl/Slim/Schema/Storage.pm line 41)

   frame 5: (eval) (/usr/lib/perl5/vendor_perl/Slim/Schema/Storage.pm line 41)

   frame 6: Slim::Schema::Storage::dbh (/usr/lib/perl5/vendor_perl/Slim/Schema.pm line 291)

   frame 7: Slim::Schema::_connect (/usr/lib/perl5/vendor_perl/Slim/Schema.pm line 127)

   frame 8: Slim::Schema::init (/usr/lib/perl5/vendor_perl/Slim/Music/Import.pm line 740)

   frame 9: Slim::Music::Import::_checkLibraryStatus (/usr/lib/perl5/vendor_perl/Slim/Music/Import.pm line 673)

   frame 10: Slim::Music::Import::useImporter (/usr/lib/perl5/vendor_perl/Slim/Music/MusicFolderScan.pm line 48)

   frame 11: Slim::Music::MusicFolderScan::init (/usr/lib/perl5/vendor_perl/Slim/Utils/Prefs.pm line 696)

   frame 12: Slim::Utils::Prefs::__ANON__ (/usr/lib/perl5/vendor_perl/Slim/Utils/Prefs/Base.pm line 303)

   frame 13: Slim::Utils::Prefs::Base::set (/usr/libexec/squeezeboxserver line 838)

   frame 14: main::initSettings (/usr/libexec/squeezeboxserver line 332)

   frame 15: main::init (/usr/libexec/squeezeboxserver line 572)

   frame 16: main::main (/usr/libexec/squeezeboxserver line 1103)

[09-10-08 14:27:25.3544] Slim::Schema::init (130) Error: Couldn't connect to database! Fatal error: [] Exiting!

[09-10-08 14:27:25.3564] Slim::Schema::init (130) Backtrace:

   frame 0: Slim::Utils::Log::logBacktrace (/usr/lib/perl5/vendor_perl/Slim/Schema.pm line 130)

   frame 1: Slim::Schema::init (/usr/lib/perl5/vendor_perl/Slim/Music/Import.pm line 740)

   frame 2: Slim::Music::Import::_checkLibraryStatus (/usr/lib/perl5/vendor_perl/Slim/Music/Import.pm line 673)

   frame 3: Slim::Music::Import::useImporter (/usr/lib/perl5/vendor_perl/Slim/Music/MusicFolderScan.pm line 48)

   frame 4: Slim::Music::MusicFolderScan::init (/usr/lib/perl5/vendor_perl/Slim/Utils/Prefs.pm line 696)

   frame 5: Slim::Utils::Prefs::__ANON__ (/usr/lib/perl5/vendor_perl/Slim/Utils/Prefs/Base.pm line 303)

   frame 6: Slim::Utils::Prefs::Base::set (/usr/libexec/squeezeboxserver line 838)

   frame 7: main::initSettings (/usr/libexec/squeezeboxserver line 332)

   frame 8: main::init (/usr/libexec/squeezeboxserver line 572)

   frame 9: main::main (/usr/libexec/squeezeboxserver line 1103)

                                                           [  OK  ]

[vortexbox.localdomain ~]#

Andrew,

Thanks for the quick response.  No, I made no change to the Appliance after upgrading to 0.9 exactly per your instructions.  The VBA worked perfectly for a few days after that upgrade.  The only thing I can think of is that we had a power fail day before yesterday, but it worked fine after that.

I will cut and paste your recommended commands and report the results.  (noticed that the paste was not double dash, but dot, and fixed that.

I got:
warning: /var/lib/squeezeboxserver/prefs/server.prefs saved as /var/lib/squeezeboxserver/prefs/server.prefs.rpmsave

Is that OK?

It's downloading 26 MB (very slowly – 38 kB/s)

I tried Squeezebox server, and it responded:

Please sign in with your mysqueezebox.com email and password to continue.

I had not been required to do that on the upgrade, but complied, and there was no response.

Post edited 4:31 pm – October 9, 2009 by HalfBit
Post edited 4:35 pm – October 9, 2009 by HalfBit
Post edited 4:36 pm – October 9, 2009 by HalfBit
Post edited 4:37 pm – October 9, 2009 by HalfBit

Hello Andrew,

The VBA remains unable to select or play music.  I have a couple of other things I noticed that may be useful to you or others in diagnosing the problem.

I looked at RPM – -HELP  in an attempt to understand your intent with the rpm -del - -nodeps squeezeboxserver command.  There is no "-del" option listed in that help file, although there is a – -delsign option (delete package signatures).
Is the - -del option as intended, and if so, what is its function or where is documentation available?
Does the -del option also require two leading dashes? 

BTW, the double dashes are not just hard to read, they are not present in the command you posted.  I have used dash-space-dash here in an attempt to defeat whatever is merging the two dashes into one.  There is a long dash character used in printing, the m-dash, I believe.  Many word processing programs convert multiple sequential dashes into one m-dash, and that may be what's happening here.  There may be a control to suppress that conversion for a forum like VortexBox, where accuracy is mandatory.  I don't know how dash-space-dash will display when this is saved.  Nevertheless, I suggest that some mechanism is required to allow us linux-noobs to copy and paste commands you want us to issue with perfect accuracy. 

Unrelated, but while the bullet and numbering format options display during message creation, they are not displayed in the posted message.  I have tried using both formats here, and have used the edit post to verify them, but neither option displays with this posted message.

Thanks,
HalfBit

Andrew, OK, thanks for the clarification and fixing the dash vs. m-dash problem.  I take it that although "-del" has been replaced with "-e", "-del" continues to be honored.  I get it.

The VBA remains unable to select or play music.  The basic problem remains unresolved. 

Was the warning I got when I issued rpm -del –nodeps squeezeboxserver,

"warning: /var/lib/squeezeboxserver/prefs/server.prefs saved as /var/lib/squeezeboxserver/prefs/server.prefs.rpmsave"

significant? 

1. Were those preferences automatically restored?
2. Alternately should I issue some command to restore them? 
3. If I need to issue a command, what would that command be?

Thanks,
HalfBit  

When I issue:

cp /etc/squeezecenter/server.conf /etc/squeezeboxserver/

I get:
cp: cannot stat `/etc/squeezecenter/server.conf': No such file or directory

I notice that the directory where you had me issue the initial RPM command was:

/var/lib/squeezeboxserver/prefs/

Is that a problem?

Anyway, I did the commands and am stopped at the No such file or directory

Post edited 9:59 pm – October 9, 2009 by pufnstuf
Post edited 10:03 pm – October 9, 2009 by pufnstuf

Was the warning I got when I issued rpm -del –nodeps squeezeboxserver,

"warning: /var/lib/squeezeboxserver/prefs/server.prefs saved as /var/lib/squeezeboxserver/prefs/server.prefs.rpmsave"

significant? 

1. Were those preferences automatically restored?
2. Alternately should I issue some command to restore them? 
3. If I need to issue a command, what would that command be?

Hi HalfBit

The message you received is just to let you know that your settings were backed up and renamed to "server.prefs.rpmsave"

To restore them you can issue the following command:

cp /var/lib/squeezeboxserver/prefs/server.prefs.rpmsave /var/lib/squeezeboxserver/prefs/server.prefs

(Command above should be typed on a single line)

 Andrew had given me other commands in his 12:38 post, and while I was doing those, he removed the commands at 12:45.  His commands were:

ok my apologies I didn't see those commands. I understand your frustration, I love playing my music all the time and when things break it is not much fun.

Have you been able to find "server.conf" anywhere on your system?

I'm happy to help compare the locations of the files on my system with yours if that would help… just let me know.

Good luck!

pufnstuf

Post edited 3:43 am – October 10, 2009 by pufnstuf

Hi HalfBit

You can use nano which is a great little text editor that is installed on your VB.

just type:

nano /etc/squeezeboxserver/server.conf

Once nano is running you can scroll up and down to see all of your server.conf file. The keyboard commands for nano are displayed at the bottom of the app when it is running.

You can quit nano without saving the server.conf file to ensure you don't make any changes by mistake.